Common questions about Margin.

Yes, Margin is in open beta. Enter your email, get a sign-in code and create your workspace. Then you choose Start or Agency under Plan and can add your first website.

Setting up Margin takes a few minutes. You add a website, paste one script tag into it, send your client a personal link and add Margin to your agent as an MCP server. The Help Center has a step-by-step guide for each.

In Margin’s comment mode, clients press C or right-click anything. Margin highlights the meaningful element, the link rather than the icon inside it, and Alt+↑ widens the selection.

Yes, one Margin project covers production, staging and preview URLs. Comments are grouped by page across all of them, so feedback from staging is still there after you ship.

Yes, with one limit: Margin’s server screenshots can’t reach pages behind a login, so reviewers upload a screenshot there instead. Pins and device context work as usual.

Margin costs €9.99 a month on Start (50 projects, you and up to 2 more members) and €29 on Agency (unlimited projects and members, fair use), excluding VAT. Both include unlimited clients and the MCP connection for Claude, ChatGPT and your coding agents. There is no free plan.

No, Margin has no free trial and no free plan. The smallest step is Start monthly at €9.99 excluding VAT, with no minimum term: if Margin is not for you, cancel before the next month. Clients who comment through a personal link are always free.

Yes, Margin includes the connection to Claude and ChatGPT in Start and in Agency, at no extra cost. Both connect with a sign-in and no token: Claude from its connector directory, ChatGPT with the address as a custom connector. You approve it in the browser, choose a workspace and read or write access, and in Claude your feedback opens as a board right in the chat. Coding agents such as Claude Code, Codex, Cursor, GitHub Copilot, Windsurf and Gemini CLI use a project token, up to 20 per project.

In Margin, clients and guests never count and never cost anything, and comments are not metered per month. Agency has no fixed project or member count in the plan; the technical ceilings are 500 projects and 500 members per workspace and 1,000 clients per project. If you need more, write to us.

Members in Margin are the people who work in the dashboard: owners, admins and members. Clients who comment through their personal link are guests, and guests never count and never cost anything. Start includes you and up to 2 more members, Agency has no member limit.

Without a plan, the Margin workspace is frozen. Comments, screenshots and settings stay saved. The widget does not accept comments, and you only see the plan page and the data export. As soon as you book Start or Agency, everything opens at once. A frozen workspace is kept for at least 12 months.

You pay for Margin through Stripe: under Plan in the app you choose Start or Agency. Invoices and cancellation are in the same place, and you can cancel every month.

Yes. You can buy Margin without a VAT ID, as long as you use it for your business or your self-employed work. At checkout you enter your company name and confirm that you buy as a business; the VAT ID is optional. Customers in Germany pay 19% VAT on the net price. With a valid VAT ID from another EU country, reverse charge applies; without one, VAT is added. Margin is not sold to consumers.

Yes, during the beta Margin offers a one-time payment to the first 50 teams: Start for €149 or Agency for €349, paid once, excluding VAT. Lifetime means for as long as we run Margin, with the limits of that plan. It is not a subscription, so there is nothing to cancel, and the usual statutory rights stay as they are. Details are in the terms.

Margin works with any MCP client that connects over Streamable HTTP with a bearer token, for example Claude Code, Codex, Cursor, GitHub Copilot, Windsurf and Gemini CLI. Clients that sign in with OAuth, such as the Claude connectors, can connect without a token: you approve the connection in the browser and pick a workspace and read or write access.

No agent can delete feedback in Margin, and a read token only reads. A write token can reply and change status, priority and tags, and every change lands in the activity log.

Margin labels comments, page text, URLs and screenshots as untrusted data in its server instructions and in every tool description, so your agent sees that warning before it reads any feedback.

No, clients need no account for Margin. Each client gets a personal invite link for one project. They comment and reply on any page and resolve their own comments. Revoke the link and access ends immediately.

Yes, a Margin workspace has owners, admins and members. Members do the feedback work; admins also run projects, clients and agent tokens; owners also manage roles. Admins invite teammates by email.

No, Margin does not create tickets in Jira, Linear or another issue tracker today. Comments, replies and status stay in Margin’s own dashboard and board, and coding agents reach them over MCP. If every report has to become a ticket in your tracker, a tool built for that fits better; the comparison pages say which.

People sign in to Margin with a passkey, or with a six-digit code sent by email. There is no password to leak. Passkeys work on app.margin-comments.com, and “Sign out everywhere” ends every session at once.

Margin sends the addresses you set per project a digest of new comments, replies and status changes, at most every 3 hours. Authors and thread participants hear about replies to them. Nobody is told about their own actions, and agents receive nothing.

Margin stores its data on Cloudflare. Comments, replies, accounts and client links live in a D1 database, screenshots and suggested images in a private R2 bucket, both in Cloudflare's EU jurisdiction. The app itself runs on Cloudflare's network. Screenshots of resolved comments are deleted after 30 days. Comments and threads stay.

Yes, in Margin every account can export its data and delete the account, and owners can export or delete a whole workspace. Deleting asks you to type a confirmation. The Help Center explains where.

Yes, Margin has a data processing agreement under Art. 28 GDPR. It is part of the contract for using Margin and takes effect with it, without a signature. It names the data, the security measures and the sub-processors. The text is in German and linked as DPA in the footer of every page.