Work through feedback and resolve comments
To do, Approved for agent, In progress, In review, Resolved, Won't do, and who may move a comment where.
About 3 minutes · 8 steps · Collect feedback
Read the stages
A comment starts as To do. Approved for agent means your team released it for AI agents, In progress means someone is working on it, and In review waits for a check. It ends as Resolved, or as Won't do when you decide not to do it. Priority and tags are for your team.
Use the board
Open Board and drag a card from one stage to the next. The comments list filters by status, page, environment and tag.
Release feedback for your agent
Set the comments you want done to Approved for agent: in the status menu, on the board, or with the key 2 in the inbox. Then ask your agent to list the comments with status approved, oldest first, and work through them one after another. Only people can approve; an agent cannot set that status itself, and approving sends no email.
Let the agent reply and move it to review
With write access an agent replies in the thread and sets the status. The reply shows the client what changed, and every change lands in the activity log.
Decline what makes no sense
Set a comment to Won't do when it should not be built, and add a reply that tells the client why. The client sees the stage in the widget, under All pages.
Check the fix, then resolve
Open the page on staging, check the element, and resolve the comment. A guest can resolve or reopen only their own comments. You can reopen any comment later.
Know what is kept
Screenshots are private and are deleted 30 days after a comment is resolved or marked Won't do. The comment, its thread and its history stay. Reopening a comment clears the countdown.
Delete a comment for good
Open the comment and choose the bin, or tick several in the list and use the bin in the bar on top. Margin asks first, then removes the comments with their replies, screenshots, voice messages and suggested images. Nobody is notified and it cannot be undone. Only your team can do this, not guests in the widget and not AI agents.
Good to know
- Type @ in a comment or reply to mention a teammate. They get an email with the next digest, even if they are not in the thread yet.
- Margin sends one email digest per project about every three hours, only when something happened. Each digest has a stop link.
- A resolved comment is not proof that a change is live. Check the deployed page.
Next
- Leave a comment on an elementClick what you mean, and Margin keeps the page, element and device with it.
- Export or delete your dataSelf-service export and deletion for accounts and workspaces.
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